At Custom Build Homes, we are committed to upholding the highest standards of compliance with the UK’s anti-money laundering (AML) regulations. As a registered estate agency, we are legally required to follow stringent measures to prevent the misuse of our services for financial crime.Our AML policy outlines the steps we take to ensure transparency and protect both our business and our clients:Client Identification and VerificationWe conduct thorough due diligence to verify the identity of all clients involved in property transactions. This includes collecting and verifying documentation such as:
• Valid photo identification (e.g., passport or driving licence)
• Proof of address (e.g., recent utility bills or bank statements)

Where applicable, we also perform enhanced checks for higher-risk transactions.Source of FundsTo comply with AML regulations, we may request evidence of the source of funds used in property transactions. This ensures that the funds being used are legitimate and not derived from criminal activity.

We continuously monitor transactions for unusual or suspicious activity. If we identify any concerns, we are obligated to report them to the appropriate authorities, including the National Crime Agency (NCA).

All client information collected during our AML checks is handled in accordance with data protection laws. We maintain strict confidentiality while meeting our legal obligations.

Our team receives regular training on AML regulations to ensure they remain informed and vigilant in identifying and reporting potential risks.

We kindly ask all clients to cooperate fully with our AML procedures. This ensures a smooth process and compliance with the law. Delays in providing requested information or documentation may result in delays to transactions.If you have any questions about our AML policy or procedures, please feel free to contact us at hello@custombuildhomes.co.uk or 0345 223 4452.

By working together, we can ensure a safe and transparent property market for everyone.